Music Firsthand is committed to respecting your privacy. We have structured our websites so that, in general, you can visit Music Firsthand on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Music Firsthand. This statement regarding the privacy of the information you provide online covers five main areas: Awareness, Choice, Access & Accuracy, Security, and Oversight.
What we collect
On some MusicFirsthand web pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and contact preference information.
How we use it
MusicFirsthand uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits.
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.
Who we share it with
MusicFirsthand will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other MusicFirsthand entities and/or business partners who are acting on our behalf to complete the activities described above. Such MusicFirsthand entities and/or business partners, including those located in other countries, are governed by our privacy policies with respect to the use of this data.
Access & accuracy
MusicFirsthand strives to keep your personally identifiable information accurate. We will make every effort to provide you with online access to your registration data so that you may update or correct your information at the MusicFirsthand site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.
MusicFirsthand is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.